Account Manager

Who we are?

We are CoinPoint, the Premier Cryptocurrencies and Blockchain Online Marketing Agency.

What we do?

We spearhead the marketing in a cutting edge industry!

Our motivation:

To push beyond the expected and Excel in everything we do!

We’re keen to take things to the next level – so we’re on the look-out for an Account Manager to join our team in Sofia!


  • Build a customer profile by performing research online
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts and customer stakeholders
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of weekly/monthly initiatives to internal and external stakeholders
  • Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
  • Develop new business with existing clients and/or identify areas of improvement
  • Forecast and track key account metrics
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
  • Actively participate in the SEO strategy
  • Prepare reports on account status
  • Assist with challenging client requests or issue escalations as needed
  • Stay on top of company goals
  • Be creative and think out of the box!


  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Business Development Manager, or relevant role
  • Fluency in English is a must
  • Proficiency in the use of MS Office applications like Word, Excel, and Outlook (experience with CRM software is a plus)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills


  • Strong gaming/gambling industry knowledge
  • Experience in the Marketing industry
  • Interest in Bitcoin, Bitcoin Cash, Ripple, Ethereum, or just in the Crypto space

The Benefits:

  • Attractive salary
  • Monthly bonuses based on personal results
  • Plenty of social benefits
  • A small, friendly and colorful team
  • A company that’s willing to try new things when it comes to digital marketing
  • Full support of the management team
  • Open and transparent communication
  • Career development
  • Team buildings, parties, and more

Other Job Openings:


  • Writing original, professional, user-focused and accurate content (article, blog post, social post, review, etc) and tone (straightforward, informative or more relaxed, fun) for a variety of agency clients and partners
  • Editing and/or updating previously written content
  • Researching various topics and collecting relevant and accurate data to be later used by all team members
  • Keyword research and on-page optimization
  • Creating original web content while keeping in mind the client tone of voice and user experience

Marketing Specialist

  • Follow and develop brand marketing strategy. Implement and control KPI’s of crypto/ blockchain/ FinTech clients
  • Develop and implement ideas to build strong relationships with the client community.
  • Plan and follow the work of community manager, writers, content managers, designer etc.
  • Knowledge of Telegram, Twitter, Facebook and LinkedIn. Ideally knowledge of Reddit, BTCTalk, Steemit and other crypto and financial channels.
  • Create and follow a set of KPIs and dashboards for tracking performance and expansion of the clients community.