Who we are?
We are CoinPoint, the Premier Cryptocurrencies and Blockchain Online Marketing Agency.
What we do?
We spearhead the marketing in a cutting edge industry!
To push beyond the expected and Excel in everything we do!
We’re keen to take things to the next level – so we’re on the look-out for an Account Manager to join our team in Sofia!
- Build a customer profile by performing research online
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts and customer stakeholders
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of weekly/monthly initiatives to internal and external stakeholders
- Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.
- Develop new business with existing clients and/or identify areas of improvement
- Forecast and track key account metrics
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
- Actively participate in the SEO strategy
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
- Stay on top of company goals
- Be creative and think out of the box!
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Business Development Manager, or relevant role
- Fluency in English is a must
- Proficiency in the use of MS Office applications like Word, Excel, and Outlook (experience with CRM software is a plus)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- Strong gaming/gambling industry knowledge
- Experience in the Marketing industry
- Interest in Bitcoin, Bitcoin Cash, Ripple, Ethereum, or just in the Crypto space
- Attractive salary
- Monthly bonuses based on personal results
- Plenty of social benefits
- A small, friendly and colorful team
- A company that’s willing to try new things when it comes to digital marketing
- Full support of the management team
- Open and transparent communication
- Career development
- Team buildings, parties, and more
Other Job Openings:
- Writing original, professional, user-focused and accurate content (article, blog post, social post, review, etc) and tone (straightforward, informative or more relaxed, fun) for a variety of agency clients and partners
- Editing and/or updating previously written content
- Researching various topics and collecting relevant and accurate data to be later used by all team members
- Keyword research and on-page optimization
- Creating original web content while keeping in mind the client tone of voice and user experience
- Follow and develop brand marketing strategy. Implement and control KPI’s of crypto/ blockchain/ FinTech clients
- Develop and implement ideas to build strong relationships with the client community.
- Plan and follow the work of community manager, writers, content managers, designer etc.
- Knowledge of Telegram, Twitter, Facebook and LinkedIn. Ideally knowledge of Reddit, BTCTalk, Steemit and other crypto and financial channels.
- Create and follow a set of KPIs and dashboards for tracking performance and expansion of the clients community.